Module I
Post:- Desktop Support Engineer/ IT Helpdesk Coordinator/Service Desk Engineer/FMS Engineer/Network Administrator/System Engineer
Module Duration:- 4 Months
Daily:- 2.00 to 2.30 Hours
Eligibility:- Under graduate/Diploma/BCA/BCS/BE
Global IT Certification:- A+, N+, CCNA & MCA
A+ Hardware:-
- Electronics- Multimeter, Earthing Phase Checking etc.
- Motherboard- Definition, General block diagram, type, Chipset,
- UEFI-BIOS – Definition, Type, Different type of setting, working.
- Microprocessor- Identify the role of Microprocessor, History, Types, Advanced Technologies.
- Storage devices- Pen drive, Hard Disk Drive ,SSD,NVME,DVD Drives & blue Ray
- Computer assembling & disassembling, Wire Less Keyboard, Mouse
- Operating system Installation- Installation Method, Clean , Upgrade, Dual boot (Windows 10 & Windows 11) ,Windows Server installation, Graphical Installation Of REDHAT Linux & Ubuntu Linux, Introduction to Command Line, Learning how to install and configure software components and services
- Introduction & Installation of Microsoft Office 2013 ,2016, [ Word, Excel, PowerPoint] Office 365
- OS Troubleshooting Commands, Installation Through USB
- Driver Installation – Display, Sound, LAN card, USB maintaining & Troubleshooting Hardware
- Laptop – Troubleshooting & Maintenance
- Computer Virus- Type, Precaution, Virus infection symptoms, Antivirus software
- Virtualization Tools [VMware, Virtual BOX, etc ]
- Data backup & Restoration
- About Ticket Raising Tools, Purpose & How to Handle the Ticket raising tools, Concept of SLA & How to handle SLA, ITIL & its services.
N+ Network Essential
Networking components & Drivers. Cable Identification, Crimping Punching Twisted pair cable. The OSI model, Overview of Network protocols, working with TCP/IP, IPV4 and IPV6, Ethernet,Wireless Technology , Remote Desktop and Remote Assistance Third Party tools,WAP Configuration [Broadband], Setting Of Microsoft Outlook, Wireshark & Technology, Introduction to Ethical Hacking, Types of Attacks,Information Security Controls, Footprinting and Reconnaissance, ,Information at Hand Before System Hacking Stage, Cyber Security.
CCNA – Exam (200-301)
Cisco Certified Network Associate (200-301)
- 1.0 Network Fundamentals 20%
- 2.0 Network Access 20%
- 3.0 IP Connectivity 25%
- 4.0 IP Services 10%
- 5.0 Security Fundamentals 15%
- 6.0 Automation and Programmability 10%
Microsoft Office 365
- Configure your Microsoft 365 experience
- Manage users, licenses, guests, and contacts in Microsoft 365
- Manage groups in Microsoft 365
- Add a custom domain in Microsoft 365
- Configure client connectivity to Microsoft 365
- Manage secure user access in Microsoft 365
- Prepare for identity synchronization to Microsoft 365
EXAM AZ - 800
Administering Windows Server 2022 Hybrid Core Infrastructure
- Deploy and manage AD DS in on-premises and cloud environments (30–35%)
- Manage Windows Servers and workloads in a hybrid environment (10–15%)
- Manage virtual machines and containers (15–20%)
- Implement and manage an on-premises and hybrid networking infrastructure (15–20%)
- Manage storage and file services (15–20%)